Frequently Asked Questions

How Does PJ work?

Simple! Pick out your favorite chains from our selection of either 14k gold/rose gold filled or sterling silver. We will then measure your wrist, neck or ankle for sizing. Finally, we will “zap” the jump ring to secure your new accessory!

Simple! Pick out your favorite chains from our selection of either 14k gold/rose gold filled or sterling silver. We will then measure your wrist, neck or ankle for sizing. Finally, we will “zap” the jump ring to secure your new accessory!

What if I need an MRI or Surgery?

If you must remove your jewelry for a procedure, simply cut the jewelry off at the jump ring. After your procedure, bring your piece back and we can re-weld it at no additional cost. 

What if my jewelry breaks?

We offer a complimentary re-weld if your item breaks within a 30 day window. After this, we reserve the right to charge a fee for repair or replacement. 

Can children get PJ?

Sort of. All children under age 12 receive special pricing for their permanent jewelry experience. We make their PJ with a clasp. This is strictly related to guidelines put in place by the Consumer Product Safety Commission.